RACHEL MARTIN, HOST:
Good morning. I'm Rachel Martin. A 911 dispatcher named Antonia Bundy took a call earlier this month from a boy who sounded frustrated and sad.
(SOUNDBITE OF ARCHIVED RECORDING)
UNIDENTIFIED CHILD: I had a really bad day, and I don't know.
ANTONIA BUNDY: What happened at school that made you have a bad day?
UNIDENTIFIED CHILD: I just have tons of homework.
MARTIN: Which is not a reason to call 911. But Bundy wasn't busy, so she helped the young man work through what clearly felt to him like a math emergency. It's MORNING EDITION.