"J.C. Penney To Close Catalog Business, Outlets"

STEVE INSKEEP, Host:

NPR's Brett Neely reports on other measures the company is taking to find its footing in a crowded retail environment.

BRETT NEELY: J.C. Penney has been printing a catalog since 1963. At one point in time, Penney's catalog business had billions of dollars a year in sales. But as shoppers have migrated online, retail analyst Patty Edwards says those catalogs are now weighing down the company.

M: The cost of sending the catalogs - it just doesn't make sense when you can do it so much more efficiently on the Web.

NEELY: J.C. Penney wouldn't say how many employees it was laying off. It's also closing a small number of its poorest-performing stores and its entire outlet business. Even through the worst of the recession, Penney has stayed profitable. But Edwards says it has to watch its back.

M: Frankly, J.C. Penney has slowed, and has been left behind, by some of the more nimble, newer players that have gone to a more national stage.

NEELY: Brett Neely, NPR News.